We process orders in 1-4 business days.
USA orders should arrive in 8-10 business days. We are a small business that manually fulfills everything in Los Angeles, CA. We thank you for your patience. If you feel that your order is delayed past our stated shipping policy, please contact us for an update.
We work to process international orders in 3-5 business days, however, please note that your orders may take up to 20-45 business days to pass through every import destination and ultimately arrive to your doorstep. In addition, please note that international orders typically process through customs specific to its destination. Every Country has different customs and your item may be held up for varying degrees of time. Please contact your local shipping service if you believe that your item is being held up in customs.
We make our shipping labels based on the information a customer provides. If you accidentally enter an incorrect or incomplete address, you are to inform us immediately regarding a correction to your error. If the order has not shipped out yet, we can fix this for you at no additional cost. If it has shipped, please contact the courier immediately to prevent complications, and inform us of the error. We are not responsible for any lost package that is incorrectly addressed due to customer error.
If your item is returned to our warehouse by the courier due to customer error, you will be invoiced a resend fee and be bound by the regular processing times.
Courier delivery vehicles use GPS that can automatically update a package as "delivered" prematurely. Please wait another business day, as the package could have been marked as delivered by mistake, and typically arrives the following day.Based on the courier used to ship, we recommend contacting your local USPS post office or the UPS Customer Center. Local courier offices will be able to provide quicker, more up to date service. If they have no information, if you filed a claim, or you have any other questions, please contact us. We are happy to assist with requests from the courier in their efforts to locate your package.